Consumer protection - how to avoid sandwich anxiety, coffee confusion and a coke overdose

I’ve stared to feel intimidated when I order a coffee or a sandwich in the United States. Let me share a recent example from a well known coffee franchise in Chicago. It went something like this.

Me: “Could I have a coffee please?”

Lady:  “What size would you like? Tall, grande or venti?”

Me: ( Already on the back foot)  “The smallest one please.”

Lady: “OK tall. And what blend would you like, blonde, medium or bold?”

Me: ( Now on the defensive) “I don’t know.”

Lady: “What blend would you like sir, blonde, medium or bold?”



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